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Papers and Presentation for Download
- Broad-Slicing: How Leaders Create Unity of Energy and Effort (PDF, 168 KB): This paper is from the Introduction to Mr. Miller’s new book “Competing in the New Capitalism: How Individuals, Teams and Companies Succeed by Creating the Currency of Competition in the New Economy”.
- Lean Teams (PDF, 287 kb):
– To compete in today’s world of high speed processes, Six Sigma quality and continuous innovation, hierarchies have been crushed and the horizontal process rules. Managing with a focus on the horizontal flow of the core work process, highly empowered and effective teams must take responsibility for their work process. Here is a quick guide to developing effective teams that manage their process and business performance.
- Organizational Strategy (PDF, 525 KB):
– One of the keys to successful change efforts is to align the sub-systems of the organization – information systems, structure, HR systems, etc., to work processes that have been designed for fast cycle times and just-in-time inventory. This is the key to create the “lean” organization that optimizes both quality and productivity. Too often, these components of the “whole-system” are designed in a fragmented and disjointed manner creating conflicts and obstacles to implementation. The whole-system design methodology solves these problems while creating full ownership and commitment of the members of the organization.
- Dialogue: Learning to Think Together (PDF, 157KB):
– This paper seeks to apply the principles of dialogue, thinking together, to management and employee problem solving and decision making.